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User Management with FUE

mfallas
Explorer

‎2024 Sep 30 3:01 PM

871

Hi all,

The FUE (Full Use Equivalent) is a concept that came to change the game in terms of licensing administration within S/4HANA Cloud. There are very helpful articles that define many aspects about FUE.

However, there are companies not large enough to sustain a numerous amount of FUEs, while having an important number of support users that maintain their systems.

As Security experts, what actions are you recommending to reduce the number of Advanced users but keeping ongoing support? Are shared users for support teams becoming acceptable when a customer cannot afford all the FUEs for a specific team?

Let me know your thoughts. Have a great day ahead!

2 REPLIES 2

barrysnow
Explorer

‎2025 Mar 25 7:02 PM

0 Kudos
171

@mfallas- Curious if you have any update on this topic. in March of 2025.  Maybe market conditions have changed?

mfallas
Explorer

‎2025 Mar 25 7:57 PM

0 Kudos
153

Hi @barrysnow,

Thanks for asking - it certainly has been a while since I posted this.

Unfortunately, no one has come with a "perfect" fix for this. As the Public Cloud and its implications are relatively new topics in the industry, support providers are still figuring out efficient and low-cost solutions.

In my personal experience, a solution has been to narrow down the number of named users categorized as Advanced. This represents less availability to support, but we can still keep easy track of who is performing the tasks.

Whether it's reducing the Advanced named users or using shared IDs, I think the key is to negotiate the implications with the client and document the decision properly.

Hope you have a great day.

Martin