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In this episode we have Jan Meyer, Senior Vice President and Global Head of Learning Systems at SAP. Jan shares the evolution of SAP product learning over the years, he highlights the updates and latest news in SAP Learning Hub and looks into the future of SAP Product Learning.
SAP Training and its evolution over the last years
SAP Product Learning has transformed from merely classroom-based to a blended, flexible to consume learning offering with different elements like digital self-paced, collaborative or instructor led learning.
Jan describes the different drivers like the emergence of cloud and SaaS software and thus the need to scale and speed up learning and skill-development. Jan notes that digital and virtual learning methods have a wider reach due to their flexibility and 24/7 availability, although traditional methods remain important. He cites examples of professionals causing problems in projects due to outdated product knowledge.
In the beginning of 2024 there were different changes in SAP Learning Hub, the platform for digital SAP Training.
SAP Learning Hub Updates 2024
The SAP Learning Hub 2024 is now offering an enhanced, optimized learning experience and a simplified, cost-optimized purchase. The goal is to scale learning and making learning for SAP software solutions more accessible to SAP customers and partners.
The new offerings include:
- Two cost-effective subscription editions, one for customers and one for partners. In the past there were many editions and it was complex to find the right one.
- 180+ training systems with unlimited access. You can practice according to pre-defined exercises in your very own system which is an improvement to the past. (I know some customers use those systems beyond training, e.g. to evaluate software).
- 4.200+ live sessions in various languages and time zones held by SAP experts. This has been continuously expanded across solutions and is now only accessible via SAP Learning Hub. Live-sessions are a good enhancement to self-paced learning as it gives direct access to experts where you can ask questions. (I sometimes find it easier to have a date in my calendar than motivating and structuring myself to learn self-paced).
- Monitoring dashboards for learning analytics and learning management. Feedback on learning progress is important for individuals as well as on organizational level. This was previously available only to selected customers and now supports the management of learning and use of SAP Learning Hub as part of SAP transformations.
- 4 certification attempts are included in the subscription - while SAP Certification is undergoing a transformation towards a more role-based approach.
This complements the proven elements like learning content in different languages, collaboration in learning rooms or the offers to stay current and certified with regular assessments and learning contents.
On learning.sap.com, a single place for SAP product learning content consisting of text, videos or self-assessments is now available for free. The content was redesigned for a digital-first experience. It is simple to access, simple to find and made modular and thus the free start. The SAP Learning Hub remains as SAP's premium learning offering with all the above mentioned elements.
Jan Meyer highlights also the decision to connect the learning site with the SAP Community for asynchronous collaborative learning.
The goal is to make the learning experience more efficient, scalable, and personal.
Future Ideas for SAP Product Learning
In the third part of the podcast Jan Meyer shares his ideas on the future developments for SAP's learning experience. He emphasizes the importance of the primary destination for all SAP product learning. So for example openSAP is also in the process to migrate to the SAP Learning site. He also mentions the ongoing transformation of SAP's certification process to become more role-based, aligning with the real-life roles of learners in their ecosystem. Jan also highlights the potential of AI. A benefit for example lies in creating and translating more content, and this could help the learning organization do more and do it faster. Finally, he briefly mentions the bridge between learning and workforce management as a growing trend, and the use of AI to provide personalized learning journeys.
Jan also shares his narrative for learning and training.
"We see clearly that learning adds significant business value through the entire customer value journey, from the buying phase to the implementation and adoption phase, and then through the consumption phase ..... So we clearly see that learning adds significant business value"
Find the entire talk in the EducationNewscast Podcast.
Looking forward for any questions or comments.
