Why the expiry date of SF "Certified Professional" in Credly is not updated after Stay Current test

[imlty00]

I have completed the SuccessFactors Stay Current assessment in Jan 2025.

The expiry date of "SAP Certified Associate - Implementation Consultant" is updated for anothter year to Jan 2026 in Credly after the assessment is taken.

However, the expiry date of "SAP Certified Professional Application Consultant" is still shown as "Mar 2025".

What should I do to get this fixed? Thanks a lot.

[Margit_Wagner]

Hi @tpraveenkumar 

Thank you for your engagement and posting this very important question.
This looks like a new question. I would like to encourage to used our SAP Learning Q&A section  and post your new question there.

This makes it easier  to follow-up:
That way other learners can benefit from the answer:
If you ask the question there other learners  can search for it in the future if they run into the same issue and there we have more features available for responses

Would you mind to repost it ?

Kind regards
Margit

[Margit_Wagner]

Hi @imlty00 
Please create a case in our ticket system so the support team can analyze this and revert back to you.
Kind reards
Marit

[imlty00]

Hi Marit - Thx a lot for your reply.

[imlty00]

Hi @Margit_Wagner Marit, Thx for your reply. However, I did create a case (ID:5000125724) but the agent just says "SAP decided to go for a new program named Stay Certified with new Conditions on the validity of the certification; please ensure you have Learning Hub to stay certified on your certificate." which did not answer my question about the expiry date of SFSF "PROFESSIONAL" certificate, instead of "ASSOCIATE" certifiate. That's the reason why I would like to check if others also encounter the same issue in this Q&A forum.