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Want to understand how different tickets works in FI module

former_member5999
Discoverer
0 Kudos
286

HI

I want to understand how FI consultants solve when following tickets come,

A ticket related to AR

A ticket related to AP

A ticket related to FI-MM

A ticket related to FI-SD

can you elaborate the work process

sveabecker
Community Advocate
Community Advocate
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Welcome and Thank you for visiting SAP Community to get answers to your questions. Please add more details to your question, e.g. you can also add a screenshot. With that, you can reach a broader range of experts to get your question answered. I also recommend to do this tutorial https://developers.sap.com/tutorials/community-qa.html

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Regards, Svea

SAP Community Global Moderator

Accepted Solutions (1)

Accepted Solutions (1)

sanilbhandari
Product and Topic Expert
Product and Topic Expert

Hi

I would recommend to start with the below blog on how a support process work:

https://blogs.sap.com/2013/10/12/how-to-take-up-and-resolve-a-ticket/

Giving a specific example in each of the area might not be sufficient, one due to the wide coverage and secondly the processes differ a lot from customer to customer. I would suggest to look into the queries posted in the various tags and try to look at answers or provide answers to build up your skills.

There are also lot of courses available in the learning journey for S/4HANA Finance to build up your skills:

https://help.sap.com/learning-journeys/5002d32d7a261014ad3081b2533c7414

Thanks & Regards

Sanil Bhandari

Answers (0)