Unable to login to openSAP

[VartikaGupta01]

Hello everyone,

I am not able to log into my openSAP account since last few months. Everytime, I click on the SSO button, I am redirected to the main login page. If I try to manually enter my credentials, I get a popup stating that some internal error has occurred.

I even tried resetting my password but again got an error message.

The helpdesk feature is also not working for me.

Can someone please let me know how can I get this fixed?

Thanks a lot!

Best Regards,

Vartika

[Claire_Devereux]

Thanks, tammy.powlas3 🙂

HI vartika_gupta

I will guess that you got a new SAP imaged laptop lately and since then, you have the issue with openSAP.

The workaround at the moment is to use WTS from your SAP laptop. If you use a private machine, you shouldn't have any issue to login with your password.

I hope that helps,

Kind regards,

Claire

[TammyPowlas]

Varkita - there is a Helpdesk link at the bottom of open.sap.com page; I recommend trying that and see if they can assist...cc claire.donelon