on 2012 Oct 31 2:45 PM
I just took an SAP training class. (Virtual Live Classroom) I chose to download the manual. Now I have changed my mind and would rather have the hardcopy. Can I "return" the digital copy and receive the hardcopy?
Request clarification before answering.
Hi Kurt,
I assume you attended the virtual live classroom training in the US? If so you should have received an email from the publisher where you can choose between a digital or a hard copy. You can respond to the email and ask the publisher to send you a hard copy instead. You don't actually need to return the soft copy.
If you have any problems let me know and I can give you the local SAP Education contacts for support in case you do not have them already.
Regards,
Arnold
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