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supporting multiple customers

Former Member
0 Kudos
64

I recently completed my SAP Basis Certification. I'm currently working for a customer, and I need to open a support request. When I start the process on the SAP Service Marketplace, the only customer I am allowed to choose is IBM (I'm an IBM employee). How do I add a customer number for the customer I am currently supporting?

Thanks in advance for any help.

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Answers (1)

Answers (1)

Former Member
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Nevermind, I mistakenly thought I could use the S-user ID to which my SAP certification is attached, rather than requesting a separate S-user ID for use with this customer. Once the customer issues me an S-user ID, I should be able to post a support request on their behalf.