Stay certified due

[AX-76]

Hello

I have my current certification under a Universal ID with my personal email.

I have a valid subscription under my company's email which is linked to another Universal ID.

I need someone to help me add my company's email to my personal Universal ID. When I try to add it myself I get an error message saying that my company's email is associated to another Universal ID.

Please help as I only have a few days to stay certified, otherwise I will have to retake the full certification.

Thank you

[Margit_Wagner]

Hi @AX-76 

If you are an SAP Partner,
Go to SAP Partner Portal
Access Contact Us from the menu on the right side
Choose "User Management"

If you are an individual/SAP Customer, please create a case here

• Select category "Learning and Certification Advice" and enter the following Information:
  - Email address
  - S-User taken for the exam
  - Exam Code
  - Proof of certification completion (by either pdf or screenshot or by Credly URL
  - SAP Universal ID Email address

Kind regards
Margit

[AX-76]

Thank you Margit, I had logged a ticket on March 7th and was given the wrong information. This is very frustrating because it is only affecting me and the time I have to prepare to stay certified. I have now logged a ticket under the partner portal.