Sales and Service technical training courses

[jenny-s]

Hi team,

While we were using SAP CRM on premise, our IT specialist had taken ABAP courses and was able to code in CRM and integrate from other programs to CRM. In addition to developmet, he could also make changes on the smart forms and on interface that users access. What is more, he has developed reports on SAP GUI.

Is there a course you could advise in order for him to have the same capabilities in house?

[clovismuller]

Hello, You can search for free courses through SAP Learning: https://learning.sap.com/search?access=free&query=&page=1

[ChristianR]

Hello Jenny,

[ChristianR]

Hello Jenny, what exactly do you mean with "in house"? BR Christian

[Margit_Wagner]

Hi @Juliuspereira et all
Please note that our SAP Learning site  offers free, self-paced courses that enable people to quickly upskill, reskill, and stay up-to-date with key cloud and technology solution areas, and also prepare for certification. Anyone with an internet connection can simply launch and learn.

For a deeper upskilling, the site also offers access to guided premium learning resources, that can be accessible with a subscription. Subscribed learners can access guided learning resources, such as expert-led live sessions in key focus areas and topics. They can also access hands-on practice systems to gain practical skills and experiment in preconfigured system environments.

The SAP Learning site aims to be the single destination for all learning needs.

Kind regards
Margit

[jenny-s · Accepted solution]

Hi Christian, 

V1 Sales and Service Cloud extensibility, code enhancing by IT and PMO personnel, etc.
Thank you 

[ChristianR · Accepted solution]

Hello Jenny, there is this learning journey https://learning.sap.com/learning-journeys/get-started-with-in-app-extensibility-in-sap-s-4hana where one gets an overview and detailed informations about extending with SAP S/4HANA (all editions). This I would recommend in this case.BR Christian

[Juliuspereira]

Hi Jenny,

As Clovis pointed out, learning hub is the place where SAP now provides all Learning content though it needs a subscription.

If you are using C4C V1, then from a technical perspective there are 2 parts:

1. Integration - If you use CPI (SAP Cloud Platform Integration formely HCI) then you should look for Integration suite or CPI related courses on the learning hub. 

2. Custom development - C4C uses its own IDE called Cloud Application Studio when you can create custom developments. Here is a link to online help. https://help.sap.com/docs/SAP_CLOUD_APPLICATIONS_STUDIO/cbcebe3cfb1647a8b0322c18dbb0b481/751bc8d273e...

Last but not least, the learning hub has learning journeys for Techie folks as well as business folks, You might want to expore the learning journeys for sales cloud and service cloud on the SAP learning hub. 

If you are on C4C V2, then Im afraid I do not know what all that entails.

Julius

[jenny-s]

Hi Julius,

[Margit_Wagner]

Hi @jenny-s 
Please also check SAP Documentation - Smart Forms
Kind regards
Margit

[jenny-s]

Thank you Margit,