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"I am not able to take the 'Stay Certified' assessment.

rufatrpiriyev
Explorer
2,727

Hello dear community,

Since the April 1st is coming  I still need to take "Stay certified" assessment to extend my certification validity.

But the site return error: Screens below.

rufatrpiriyev_0-1741542315229.png

Whenever I clicking Take assessment it gives me, 

rufatrpiriyev_1-1741542393018.png

I have valid "Learning Hub Subscription".

Could you please help me to solve this problem.

Thank you very much in advance,

 

 

Accepted Solutions (1)

Accepted Solutions (1)

rufatrpiriyev
Explorer

I just checked, and now it is working

sravji
Newcomer
0 Likes
what is the solution?

Answers (5)

Answers (5)

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi @Felix
If you are facing access issues please create a case in our ticket system 
When raising an inquiry, include detailed information in the description to help our team assist you better.
Kind regards
Margit

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi @seshu0307 
Please clear your browser cache and retry.
If you are facing access issues please create a case in our ticket system 
When raising an inquiry, include detailed information in the description to help our team assist you better.
Kind regards
Margit

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi @rufatrpiriyev @walter52abc @Samir_Miskin @FelixLub @Sonni_Gunawan65 
Our technical experts have been working  with high priority to solve the issues you raised.
You should now be able to start the assessments.
Please clear your bowser cache and retry.

Kind regards
Margit

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi @rufatrpiriyev @FelixLub @Samir_Miskin @walter52abc @Sonni_Gunawan65
If you are facing access issues please create a case in our ticket system 
When raising an inquiry, include detailed information in the description to help our team assist you better.
Kind regards
Margit

Samir_Miskin
Discoverer
0 Likes
Hi Margit, yes, many people are facing the same issue when trying to open the stay certification, as they get an error popup. Since SAP certifications worldwide are expiring on March 31st, there is a huge network traffic load, which might be causing this issue. I also faced the same issue last Saturday and Sunday. However, when I tried again on a weekday (yesterday evening), it worked, and I was able to complete my stay certification exam. Try clearing your browser history, restarting your system, and then attempting again. Also, if possible, try accessing it at midnight or early in the morning—it should work better during those times.....
walter52abc
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi Margit,
It works fine now. Thanks for your advice.

Best Regards,

Walter

seshu0307
Newcomer
0 Likes
I am also getting same issue
Samir_Miskin
Discoverer
0 Likes

Hi, Try to open these links during midnight during work week. Not on weekends, this is just because of network traffic and not a majar issue...

The whole world their SAP certification are expiring on 31st March..just imagine the network traffic on these sites.

rufatrpiriyev
Explorer
0 Likes
What you're talking about is not related to my question. I need access whenever I need it. During the workweek, I don't have time to take the exam because I am working.
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