I need to associate my previous certification with my current company. how can I do that?

[Anusha1224]

I need to associate my previous certification with my current company. To do this, I need my S-User ID for my previous company. I have forgotten my S-User ID. How can I retrieve it?

[Margit_Wagner · Accepted solution]

Hi @Anusha1224 
Users always need to move the certificate from an old ID to new ID if they change company or email address.
There is no merge of S-users, but migrate the certification.
As whom to support with the certification move is as follows:

•  SAP Partner would need to go to Partner Service Delivery Team (pe_channel_helpline@sap.com)
• For S-user ID holders, please consult your Company Super Administrator for assistance.
  If you don't have the contact details for your Company Super Admin, kindly get in touch with the support team at the SAP Customer Interaction Center for further assistance.
• For P-user ID holders, please reach out to sso@sap.com for assistance.

Kind regards
Margit

[Lucky22]

SAP Support Portal – Try logging into the SAP Support Portal (support.sap.com) using any credentials you remember. If you have multiple S-User IDs, your account may be linked to more than one.

Contact SAP Support – If you still cannot retrieve it, contact SAP support by raising a request through the SAP Customer Interaction Center (CIC). They can help you recover your S-User ID based on your previous company details.