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How to cancel Store order ID with Learning Hub subscription with wrong payment method

Manidipa
Newcomer
0 Kudos
202

I have purchased a SP LH subscription on 31st Mar 2025. Unfortunately, I used my personal credit card whereas I was supposed to use my corporate card for payment. I need urgent help in cancelling this subscription. Can you please confirm if current payment will be reversed as the subscription is still not activated.

It will be problematic as I will not get any reimbursement from my current company as I have used my personal credit card. 

I have raised several cases with SAP store but no reply. I am stuck.

SAP Store Support Request :1000515294 this is the latest case raised

 

 

 @Margit_Wagner I see you already helped a lot of issues with Learning Hub. Could you please help with my case.

Thanks

Manidipa

 

 

 

 

Accepted Solutions (0)

Answers (1)

Answers (1)

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
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Hi @Manidipa 
Let me check.
Kind regards
Margit

Margit_Wagner
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi @Manidipa 
Please follow-up the ticket. The assigned agent has updated it.
Kind regards
Margit