How can I as a business owner buy an SAP Learning subscription for an employee of my company?

[fvdlangenberg1]

I have succeeded in ordering an SAP Learning Hub subscription for an employee and he did successfully obtain a course certificate in the first year. Now I want to enrol another employee, but when I login I see my subscription is not valid anymore. Meanwhile my company is sent dunning notices for the second year of the subscription.

I have tried several times (7) to correspond with the SAP Store support team on an issue with SAP Learning Hub, was assigned a ticket number but they never even bothered to answer. Why is their support this bad?

Can anyone tell me the correct procedure of buying an SAP Learning subscription for an employee of my company? 

Best regards,
Fred van de langenberg

[Margit_Wagner]

Hi @fvdlangenberg1 
The standard way is via the SAP store and simply purchase SAP Learning Hub licenses. After purchasing the buyer can share the access code with the actual learner as described in the activation code guides.
Maybe you can share the ticket number, and I will try to follow-up.
Kind regards
Margit

[fvdlangenberg1]

Hi Margit, I have the 2 last ticket numbers:

[fvdlangenberg1]

Ticket Number : 1000500542 - Ticket Number : 1000515379

[Margit_Wagner]

Hi @fvdlangenberg1 
Please be assured that I am proactive in the problem-solving process and will do whatever I can to offer a quick sustainable solution that fixes the problem, so that your employee can proceed with your learnings.
The assigned agent will contact you.
Kind regards
Margit