Digital Badge not received after passing the certification

[tusharpoddar_sap]

on 6th May 2024, i completed the certification C_TS4FI_2021. After successfully completing the exam, i received a mail that i have passed the exam. However, i have not received any follow on mail to claim the digital badge, and also when i check certification tab under 'My learnings' section the certificate is not available.

My universal id is tusharpoddar@gmail.com

I have already raised Ticket on same day (Ticket ID 751434) which is lying unattended on 4th day today.

I have raised it of twitter of Learning@SAP but no one seems to be bothered. Is there any other way or escalation method available for this

[Margit_Wagner · Accepted solution]

Hi @tusharpoddar_sap 
Congratulation for  passing the exam!
Please check the How to get certified? page, there you find among other helpful guidance the answer to your inquiry .

We recommend promoting your SAP certifications on social media with digital badges and gain competitive advantage with a trusted validation of your expertise.
The way to promoting your SAP certifications simple:
Please read the SAP® Global Certification Digital Badges - Step-by-Step Guide

Does this help?
Kind regards
Margit

[tusharpoddar_sap · Accepted solution]

Hi Margit @Margit_Wagner @@ thanks for responding but unfortunately your response does not help me as whatever you have provided is generic and already available on learning portal. I am still waiting for response on my ticket and God knows how many days SAP will take to pick up my ticket and help me with my digital badg

[Margit_Wagner · Accepted solution]

Hi @tusharpoddar_sap
I will do my very best to get an update for your ticket.

Kind regards
Margit

[Margit_Wagner · Accepted solution]

Hi @tusharpoddar_sap
I have been informed that your ticket is processed. 
Would you mind to check and follow-up in case of actions are required from your side?
Kind regards
Margit