Is it possible when using CCM to manually overwrite or enter a sum/amount to be credited to the customer, could be at any of partial, delta or final settlement phase, with a fixed amount, if there were accruals applied?
For automatic settlement, you can use the condition type REV1. The amount maintained in REV1 for the condition contract will be replacing the amount calculated by the system. I usually recommend to use REV1 only for Final settlement (and last delta accrual), the reason: When use mid-contract for a Partial Settlement or Delta accrual, then this condition needs to be reviewed before next settlements hence it can be very high maintenance.
You can also use a manual settlement and post whatever amount you need. Careful though, in some previous version (or if not configured properly for the new version) you can reverse more accrual than you have open.
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