Can not open open.sap.com

[EmmanuelDaCosta]

Hello

I can not open open.sap.com from my three browsers (Chrome, Firefox, Edge) on windows 10 japanese (Connection from tokyo)

In chrome dev tools, I have the following errors

I can not open with Firefox, Opera on IOS also.

As I can not open the website I can not communicate with the help center.

Anyone can help ?

Best regards

[former_member235500 · Accepted solution]

Hi Emmanuel,

I am having the same problem, I have been trying for a few hours now, I am hoping this gets resolved soon, I am needing to submit an assignment.

Kind Regards

Dianne

[Claire_Devereux · Accepted solution]

Hello

the technical team are currently working on this. Please be assured that the deadline will be reviewed. Apologies for any inconvenience caused and thank you for your patience

kind regards

Claire

[EmmanuelDaCosta · Accepted solution]

Hi Claire

Thank you for the reply.

Regards

Emmanuel

[Claire_Devereux · Accepted solution]

Hi Diane, hi Emmanuel,

The deadline has been extended by 24 hours. Please check the course discussion forum for more details.

Kind regards,

Claire

[EmmanuelDaCosta · Accepted solution]

Hi Claire

Thank you.

But I can not open the site yet.

Do you know when it will be accessible ?

Best regards

Emmanuel

[Claire_Devereux · Accepted solution]

Hi Emmanuel,

could you please try again?

Kind regards,

Claire

[EmmanuelDaCosta · Accepted solution]

Hello

The same.

I have tested on wifi and on 4G.

On wifi :

I have the following errors :

Failed to load resource: https://open.sap.com/javascripts/languages/jquery.validationEngine-ja.js

the server responded with a status of 500 (Internal Server Error)

https://open.sap.com/assets/application-c876daaab84c6301850965042f1f94955a9f30b719ad3bf281717ac6792d... Failed to load resource: net::ERR_CONTENT_LENGTH_MISMATCH

https://open.sap.com/assets/vendor-66ef4502442c3b0650a3a7d7938a85ae26cc368d0f3e59fe8cb5786d4e9bcf95.... Failed to load resource: net::ERR_CONNECTION_RESET

https://open.sap.com/assets/xikolo-frontend-bab75259b910a7d67bc0fd44990d58e81db7d917d3699abc0e445db4... Failed to load resource: net::ERR_CONNECTION_RESET

On 4G, I can display the homepage but it takes more than 2 minutes to display.

If I try to call an other, it takes more than two minutes to display it

I will try from my home and I will update the thread

Regards

Emmanuel

[Claire_Devereux · Accepted solution]

Thanks, Emmanuel.

I've forwarded this on to our technical team to try and help find a resolution for you. Please do let me know if it works from your home.

Kind regards,

Claire

[EmmanuelDaCosta · Accepted solution]

Hi Claire

So I have tested at home and this morning at work.

At home : MacosX last version + Safari last version -> OK no problem

At work :

- W10 last update, Edge, Chrome, Firefox, Wifi -> homepage not loaded (take too long time)

- Iphone 6 wifi ->  homepage not loaded (take too long time)

- Iphone 6 4G -> homepage loaded (take no time)

- W10 last update, Edge, Chrome, Firefox, Wifi, Via VPN -> homepage loaded (take no time)

Conclusion:

Yesterday, even in 4G, I was not able to load the homepage. But now I can. Thanks for your help.

I have a problem with the wifi of my company. I will check here.

Thanks for your help and the help of the technical team.

I close the thread.

Regards

Emmanuel

[Claire_Devereux · Accepted solution]

Hi Emmanuel,

Thank you for the update and glad you could get in.

Kind regards,

Claire

[former_member602196]

Make sure you router is not having any issues ! You can login into your router using 192.168.0.1 login IP address !