
Join our monthly 30min 2016 SAP User Adoption Webinar Series. Register Now!
5-Jul | Empowering the business with a true learning culture |
26-Jul | The power of informal and social learning |
30-Aug | Employee engagement: why is it important and what can we do about it? |
27-Sep | Digital transformation and the power of the user! |
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2016 On-demand version:
July 2016: Your on-demand version! Your slide share! Liz Dwyer presented on Empowering Business with a true learning culture or 'Why you should care'.
April 2016: Your on-demand version! Your slide share. Liz Dwyer presented on 'Reduce Support costs: for most organizations, the cost of ongoing support is a significant and constant expense. But research consistently shows that the majority of support calls in any organization are not related to system issues or performance, but to user ‘how-to’ issues. How can better user adoption help you reduce the estimated 80% of your support budget spent on addressing knowledge gaps?
March 2016: Your on-demand version! Your slide-share. Scott Cornwell, Regional Director APJ and Sales Engineer discussed the importance of user experience data and how this can be the key to making the shift from feelings and perceptions to data-driven decision making.
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My goal for this blog is to help you understand the forces that are impacting user adoption in today’s fast paced business world and what to consider when preparing to embark on your user adoption journey.
Let’s start by defining the business context for this discussion – the business environment you and many customers find themselves operating in today.
Increased globalization, innovative technology, and shifting demographics are fuelling global competition, accelerating business velocity, and driving the transformation to knowledge-based economies.
In today’s Digital Economy – every business is NOW becoming a technology business.
As the future of work changes, learning must change with it. Companies can respond in 3 ways:
It will come as no surprise that 73% of CEO’s believe the lack of employees with key technical skills is a threat to their company’s growth.
So now let’s look at 4 challenges that you will be wrestling with right now:
Broadly speaking the user adoption journey has 4 key phases. It is important to realize that every business will be at some point on this journey and that it is a journey that never ends because of the nature of the business environment and the need for constant change.
Join our monthly webinars (1st Tuesday of every month) where our SAP Experts will share their knowledge and experience to guide you through your SAP User Adoption Journey.
2016 Schedule:
Month | Topic |
28-Jun | Empowering the business with a true learning culture |
26-Jul | The power of informal and social learning |
30-Aug | Employee engagment: why is it important and what can we do about it? |
27-Sep | Digital transformation and the power of the user! |
Thank you, Lejla
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