SAP for Utilities Discussions
Connect with fellow SAP users to share best practices, troubleshoot challenges, and collaborate on building a sustainable energy future. Join the discussion.
cancel
Showing results for 
Search instead for 
Did you mean: 

what is in CCS FI/CA & DM?

Former Member
0 Kudos
277

Hi Experts,

Can some tell me what are the practical scenarios involved in :

CCS,

FI/CA

Device Mgmt

Thanks

1 REPLY 1

kevin_dewilde
Active Participant
0 Kudos
163

CCS: front office communication to clients; Involves (amongst others) the handling of complaints, services and move-in/out scenario's

FI/CA: covers the financial flow: G/L accounting, dunning, payment, etc

device management: covers the technical ("on the field") part: replacing devices, inspection, meter reading, etc...

If you'd like to know the details, check out the utilities solution map (service.sap.com/utilities)

Regards,

Kevin