Unpaid Service Charges

[Former Member]

Hello,

I have an issue of unpaid or pending service charges as debits memos of few customers from past 2 years didnu2019t recover (no hope to recover it from the customer, ex: due to bankrupt ---etc,. ) and the company wants to remove the amounts from the pending debit amounts list. Will anyone suggest me is SAP providing any provision to remove such pending debit memo amounts (clear it) ?

OR

Is there any possibility to post that pending 2years old debit memo amounts ( no hopes to recover from the customers) in to a separate GL A/C. If it is there will anyone guide me the configuration settings?.

Do we have the facility in SAP functionality? Resolve the above issue.. Will anyone suggest / guide me the alternate solution for this. This will be of great help.

Reward full points for the useful solution.

[Former Member]

Hello,

Why do not your write off the o/s items? You can use FP04 to write off the item.

If you want to transfer them to a separte GL Account, you can do so by attaching your GL Account in posting area 0120

<T-Code FQZ04>. Of course you also need to do configure values in EK01 & EK02 apart from values in Table TE305 <T-Code SM30>.

OR

Alternatively, You can set the lock at item level/Contract Account level mentioning the duration of the lock till 31.12.9999. This wud set indefinite lock. This item is not considered during Account maintenance...else if you set the lock at Contract Account level, this Contract account is locked permanently.

You can use mass program FKLCOK2 to set locks or FPE2/CAA2 to set lock if the items are very few.

You can follow what ever is feasible

Hope this helps

Rgds

Rajendra

[Former Member]

As you said you simply want to lock those values then simply use program FKLCOK2 to set locks or FPE2/CAA2 to set lock on single item.

Reward if helpful!!