Troubles copying premise address to BP standard address.

[Former Member]

We are currently implementing SAP CRM 7.0 and SAP ISU 6EHP4 for a group of water companies. We use the Interaction Center in the CRM Web client (ICWC). We have full data replication, including technical master data and contracts.

Some of the Busines Partners (BP's) do not have a standard address filled due to migration. When we move in these customers issues occur with correspondence and billing (as there is no standard address available). There is (IS-U specific) customizing available to copy the premise address to the standard address (CRMC_ISU_ADM_CUS). Unfortunately the premise is copied even when standard address is filled and eveytime when changes are made to the contracts. We only want the premise address to be copied when standard address is not filled. There seems to be a BAdI (CRM_ISU_ADM_ADJUST_CUST) which might help, but documentation is very limited. Does anyone have experience with this specific customzing or any suggestions where to look further. Any help is very much appreciated.

[oliviawalsh]

Hello.

Have you looked at BAdI ISU_MOVEIN_SETBPADDR? IS-U: preassign standard address of move-in customer

Please go to SE18 to view and read the documentation available here.

I hope this is helpful for you.

Regards

Olivia

[Former Member]

Olivia,

Thank you for your help. Unfortunately this BAdI does not exist in our system.

Best regards,

Jeroen Kooiman

[Former Member]

After testing thoroughly we found that addresses are only copied when moving in (this is exactly what our client wants) a customer when we configure customizing CRMC_ISU_ADM_CUS. This solution suffices.