Transaction 0620 / 0020 not supported during moveout reversal

[Former Member]

Hello All,

While doing a moveout reversal, we are facing a dump error saying Transaction 0620 / 0020 not supported-Correct your entry. Whereas all the settings are maintained in the system.

Can anyone guide on this issue.

Regards

Charvi

[ivor_martin · Accepted solution]

Hi,

Main 0620 is the transfer posting Main transaction used during invoicing. If its a credit, it uses Main/Sub 0620/0010.

When you reverse your move-out, it looks like the system is attempting  to undo the transfer posting as a debit (i.e. 0620/0020).

It looks like you need to do the configuration n for Main/Sub 0620/0020 (set as a debit Main/sub) as well as your EK01 and EK02  settings.

I hope this helps.

Ivor M.

[Former Member]

Hello Ivor,

Sorry for such a late reply as i have got this error again. According to your suggestion i have checked the entries in EK01 and EK02, both the entries are maintained.

It is strange that it is occuring while reversing the clearing document.

While creating a move out system generates a new line item 0620 0010 and 0250 0020

basically adjusting security deposit

Now while reversing the move out system is asking for 0620 0020 entry not supported.

Even though the entry exist it is throwing a Dump.

Hope you could help me out.

Charvi

[AmlanBanerjee]

Hi Charvi,

While performing a reverse move-out, the account balance should be zero and there should n't be any open items

In your scenario, I think, since cash security deposit is sitting as a down payment so you are getting the error.

Try to transfer the Sec deposit to some Suspense account, so that the account balance becomes zero and then try to perform the reverse move-out.

Hope it helps..

Thanks,

Amlan

[william_eastman]

Amlan -

I am not following here what you mean by this

Amlan Banerjee wrote:
Hi Charvi,
While performing a reverse move-out, the account balance should be zero and there should n't be any open items

The balance has nothing to do with the reversal of a move-out. 

- post the info from the dump - best to save it as a local file and then upload the file to this thread.  The dump should provide you the information needed to solve the issue.

regards,

bill.

[AmlanBanerjee]

Hi Bill,

Check the FM ISU_MOVE_IN_ITEMS_CHECK.

This FM checks if there is any billing documents or Open items for the contract which is being reversed move-out.

If you check the exceptions, you will find there is an exception for payment found/Document found/Collective bill found.

I guess this FM gets triggered.

Thanks,

Amlan

[william_eastman]

Amlan - That is for movein reversal, not moveout.  The movein reversal would delete the contract number and so any documents referencing it need to be identified.

[Former Member]

The issue has been resolved.