Solved: Sap ISU and CRM

Former Member · ‎2009 Nov 04

We are implementing SAP ISU with Billing and Invoicing, next step would be the implementation of CRM for Utilities. In a part we are using the installation guide of Best Practices for Water Utilities, which presuppose the implementation of CRM. My question is the following: is it possible to do the implementation of billing and invoicing in ERP and afterwards move the billing and invoicing to CRM, without any big efforts?

Thanks in advance

Maja

Former Member · ‎2009 Nov 05

Maja,

The IS-U billing engine sits in the SAP for Utilities system. Today, there is not such a thing in the CRM system you can use to do the same. Same it is for invoicing, bill print etc. not to speak of FI-CA. You can't even replicate these objects to CRM.

The Water Template is not referring to such a thing. It is only levelling he way to a replication the standard objects, such as, business partner, from the ERP system to the CRM system.

I hope this answers your question.

Kind regards,

Fritz

View solution in original post

Former Member · ‎2009 Nov 05

Maja,

The IS-U billing engine sits in the SAP for Utilities system. Today, there is not such a thing in the CRM system you can use to do the same. Same it is for invoicing, bill print etc. not to speak of FI-CA. You can't even replicate these objects to CRM.

The Water Template is not referring to such a thing. It is only levelling he way to a replication the standard objects, such as, business partner, from the ERP system to the CRM system.

I hope this answers your question.

Kind regards,

Fritz

Former Member · ‎2009 Nov 06

Thank you Friedrich, I think you answered in a very accurate way. For now weu2019ll implement just ERP-ISU and afterwards the CRM system.

Best regards, Maja

Edited by: Maja Abram on Nov 6, 2009 8:28 AM