SAP for Utilities Discussions
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SAP Customer Relationship Management and Billing for Utilities Product

Former Member

‎2009 Mar 21 1:29 PM

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428

Hi,

where can I find documentation (best practices , technical and configuration guides) for the SAP Customer Relationship Management and Billing for Utilities. ? ECC 6.0 with CRM 2007 or 7.0.

Thanks , I've been looking but only find stuff on ISU 472 and CRM 4.

4 REPLIES 4

Former Member

‎2009 Mar 21 5:08 PM

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185

I don't think it is available yet. Register for the ASUG event on the CRM 7.0 for utilities session.

[ASUG Webcast: CRM Town Hall Meeting for Utilities|http://lists.asug.com/t/792464/25470768/54294/2/]

You have to be a registered member of ASUG.

FranziMickIT
Product and Topic Expert
Product and Topic Expert

‎2009 Apr 14 1:13 PM

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185

Hi Thierry,

you can find useful information regarding the implementation of SAP CRM for Utilities by clicking in the service marketplace: service.sap.com/utilities --> SAP for Utilities - Product Information --> SAP CRM for Utilities --> Cookbooks&Guidelines. This includes information about SAP CRM 7.0.

Best regards,

Franziska Ullrich

Former Member

‎2009 Oct 01 5:50 PM

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185

Hey,

Do you have all the information on the best practices and all the documentation on SAP Customer relationship and billing.

Let me know

Venkat

Former Member
In response to Former Member

‎2009 Oct 06 2:40 PM

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185

What exactly is the technical question/doubt. I used these 2 s/w combination n know it well.

Ramana