2012 Jan 12 12:21 PM
Dear Experts,
Few documents we cant reverse it due to reset clearing and some amounts are received from Cash Desks which are already closed so how to reverse those wrong entries?
abash
2012 Jan 17 4:38 PM
Hi Abash,
For reset, sorry you cannot reverse reset - if that's what you mean.
Secondly, please follow the solution in SAP Note 1064509 to find a workaround for payments when cash desk is closed. For instance:
Solution:
o Use transaction FP07 (Reset Cleared Items) to reset the clearing for the relevant payment and create, for example, an open payment on account amounting to the payment amount.
o Post the new payment and assign the incoming payment correctly.
o Then, post a refund of the payment on account.
o Make sure to use the same cash desk clearing account for the payment and the refund.
Advantages:
o The cash on hand is then not changed and is correct.
o You do not have to adjust the cash desk closing.
regards,
David
Edited by: David Tonade on Jan 17, 2012 4:38 PM
Edited by: David Tonade on Jan 17, 2012 4:39 PM