2010 Aug 20 2:10 PM
Hi Experts,
Could any one please advise me on the following scenario :
Is it possible in SAP ISU to reverse a previous bill and post it again without having to reverse all the bills generated after that?
For Example : In a Monthly Billing scenario, electricity bills have been served to the consumer for the months of Jan, Feb and March and the bills have been paid by the customer. In April the customer raises a dispute against the January Bill and demands for the bill to be reversed and a new bill to be served for January with some amends.
Can this be done in SAP ISU without having to reverse all the previous bills up to January?
Thanks in advance..
2010 Aug 20 3:38 PM
Hi,
Did you try the EA16 - manual billing correction. You can use the Januar bill as a template for the copy of the lines.
Vlado
2010 Aug 20 3:38 PM
Hi,
Did you try the EA16 - manual billing correction. You can use the Januar bill as a template for the copy of the lines.
Vlado
2010 Aug 22 6:47 PM
Atin:
Adjustment reversal functionality exists to address the requirement you list. Search the help site for more information on this feature.
regards,
bill.