Returns clarification List - Splitting Payment Amounts.

[Former Member]

Please consider the following scenario:

1.  Payment-1 posted on a contract account A.

2.  Payment-1 was reversed and sent to clarification list.

3. Payment-1 was split and posted to 2 different contract accounts B and C.

4.  Payment Return was sent on Payment-1 and got into the Returns Clarification List.

5.  When working the returns clarification list we need an ability to split the return into 2 different payment documents.  We are finding that the Return Amount is not editable in the returns clarification list and there is no way to do a partial return (like I can do a partial clarification on the payment lot).

Please could you let us know if there is any way to split the return amount on the returns clarification list or if there is any other alternative to handle this scenario.

[william_eastman]

Partial return is not possible - and should not be.  The check is returned from the bank for the full amount of the check, not a partial amount.  Perhaps your process is not correct in this scenario.  There should be one payment document and that is what can/should be processed in the return lot.

What is your expected outcome?

regards,

bill.

[Former Member]

Hi Bill,

A payment is posted to a contract account.  Its reversed and sent to the clarification list. While working the payment from the clarification list they did a partial clarification and send a part of the amount to a contract account.  Then they came back and worked the rest of the money and sent it to another contract account. Thereby 2 different payment documents were created on 2 different contract accounts.  The payment return came in for the entire amount that was originally posted and ended up in the returns clarification list.  While working the returns clarification list they want to split the return amount and associate it with the payment document transferred to the first contract account. Then they want to work the remaining amount on the return clarification list and associate it with the payment on the second contract account.

The question they ask is if SAP is allowing us to split  the payment amount in the payment clarification list, why would it not allow us to work part of the amounts in the return clarification list.

Regards,

Yuvi.