Reset first mandate usage during Return lot processing

[Former Member]

Hi experts,

With first payment run with active mandate, the status is moved from FIRST to RECURRENT.

When a payment fials for whatever reason, banks inform us that the payment/mandate failed and mandate should be resend as FIRST.

How can I reset the mandate usage during retunr lots processing, using the CODA from the bank ?

I read on this forum that we can use transaction FSEPA_M4 which is manual processing for only one mandate. I need a mass processing for reset mandate usage.

I want to do it autmatical during the return lot processing. I found  'SEPA_MANDATE_DELETE_USAGE' which is not working.

I implement note 1693619 and activate event 575 but still not wotking.

Thanks for any idea.

Thierno

[AmlanBanerjee]

Hi Thierno,

SAP Note 1693619 deals with SEPA in FI space and so it is not relevant in FI-CA.

Check SAP Notes 1782223, 1881866, 1879353.

I think this would be helpful for your requirement.

Thanks,

Amlan

[Former Member]

Thanks Amlan for your help,

All those 3 note plus 1711739 are implemented but usage is not deleted from mandete. In Sopro, I have activate it in the customizing of retunr and return activity but it still not working.

Can any member suggest any idea.

Regards,

Tierno

[raymond_meulman]

Hi Thierno,

In the transaction FI_APAR_CUST_SEPA you should have an option under "further parameters" which is called "Reset use data when reversing payment document". You can set this to ENABLED.

When you do transaction FBRA/FB08 now, the reversal posting will also reverse the usage data from the mandate (automatically).

(Minimum version required is ECC 6.04 highest SP)

Hope this helps.

Regards,

Raymond