Reminder Before due date

[former_member316563]

Hi Experts,

Now-a-days its a commom practice in Utilities & Telecom to send reminders to customers before due date. In my previous projects I have developped customised program to achieve this.

Let me know if there is any standard solution for such requirement. Can we do some configuration in Dunning to enable this.

Thanks & Regards

Satyajeet

[william_eastman · Accepted solution]

Satyajeet:

You could handle it in dunning - but this would require significant care.  It would increase volume significantly - and could lead to unforeseen errors.  I would recommend handling this with correspondence instead - you would need to supply the logic though since it is not a normal correspondence type.

regards,

bill.

[AmlanBanerjee]

Hi Satyajeet,

Check SAP Note 1780743, if you are looking to implement the functionality for an Indian Utility Company.This note details out all the options. I think it will be helpful to you.

Thanks,

Amlan

[former_member316563]

Thanks Amlan, but this functionality I need for Europe. Let me know if there is something similar.

Regards

Satyajeet