2014 May 21 4:09 PM
Hi Experts,
Installment plan is not getting deactivated when the payment is too late(i.e, after the due date).
Can you please tell me the possible reasons as why the installment plan is not getting deactivated.
Thanks a lot.
Ajit Krishna
2014 May 21 9:52 PM
Hi Ajith,
What is the process you are using to deactivate the installment plan, common used approach is define a separate dunning procedure with dunning activity (deactivate installment pla) and then assign this dunning procedure to the regular dunning procedure of the customer.
thanks,
Vikram
2014 May 22 2:43 AM
Hi Ajith,
There is no automated standard SAP process for installment plan deactivation.
They have to deactivated manually through FPR2 based on reports like FPRH\custom reports.
If you want an automated process for the deactivation of IP, then the best approach as suggested by Vikram, is you can configure a new dunning procedure for IP with a dunning level for deactivating IP and assigning the Standard FM ISU_DUNNING_DEACT_INSTPL_0350 to the dunning activity in the level.
The configure the new Dunning procedure to the normal dunning procedure of the account, as the alternate dunning procedure in configuration.
An alternate approach would be develop a custom program which would check for the IP to be deactivated based on the Business rules, and then call the FM FKK_S_INSTPLAN_DEACTIVATE to deactivate the same.
Hope it helps..
Thanks,
Amlan