Refrence Customer Creation

[Former Member]

Hello Experts,

We are in a situation. Folowing is the business process we mapped in SAP CRM /ISU enviroment.

1. Create a BP in CRM Ic web
2. Replicate BP to ISU as contract partner and Create a reference customer ( SD customer) in parallel

We are able to create and replicate the BP as contract partner and reference customer is also getting created in SD.

Issue is reference customer is getting created with out sales area data.

We have maintained all the required settings such as TEKND table,TCRMBP_REFCUST table,also maintaind the reference customer with Sales area data.

Can any one suggest what setting is missing? How to create a reference customer with sales area data?

Regards,

Hvm

[former_member421468]

Hi,

Try below process, May be it help you.

1. Check if you have generated ECC org structure without errors through CRMC_R3_ORG_GENERATE.
2. If yes, go to tcode- PPOMA_CRM, select your SALES ORG go to ATTRIBUTES Tab - Assign the distribution channels and divisions manually if they are not available. Select the Object permitted in determination check box.
3. Run the tcode - CRMD_DOWNLOAD_SB, Go to table SMOTVKOV and check if the entries match after running the above tcode.
4. Run the report CRM_MKTBP_ZCACL_UPDATE_30 in SA38.
5. Run the report CRM_ORG_INDEX_CREATE in SA38 for values 'O' & 'S'. (Organization and Position)
6. Create buffer for sales area by running the report HRBCI_ATTRIBUTES_BUFFER_UPDATE in SA38
7. Now download object DNL_CUST_S_AREA through R3AS and check for the sales area.

Regards,

Harshal