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Recall items submitted to collection agency

Former Member

‎2008 Aug 28 6:18 AM

0 Kudos
880

Our company has IS-U 4.64. We are using transaction code FP03 (Edit Submission To Collection Agency) to recall any items submitted. However, the recall process seems to be not working. After recalling all the receivables of a contract account, we tried to reverse the receivables and we keep getting error message >0 182 "Receivable xxxxxxx was wholly or partially submitted to collection agency".

Why are we still getting that error if we already use transaction code FP03 to recall the receivables?

Do we need to use another transaction code after FP03 or are we suppose to use another?

Thanks gurus...

2 REPLIES 2

Former Member

‎2008 Aug 28 6:22 AM

0 Kudos
400

hi

prince here.did u set maintain transactions for isu correctly for that particular node in spro??

regards

prince

Former Member
In response to Former Member

‎2008 Aug 28 6:33 AM

0 Kudos
400

HI Prince, where in SPRO is that?

The only main/sub transaction that I can see are for coll. agency charges, which we do not have so we didnt put anything here. The config path is: Financial Account -- Contract Accounting -- Business Transactions -- Submission of Receivables to External Collection Agencies -- Define Specifications for Collection Agency Charges