Re:Action Box Dump error

[suma_nalluri]

Dear Team,

I am encountering a problem while creation of Action box.While I am executing CIC0 encountering the Below dump message.

Error analysis

An exception occurred that is explained in detail below.

The exception, which is assigned to class 'CX_SY_DYN_CALL_ILLEGAL_FUNC', w

not caught in

procedure "CALL_CCONT_CREATE" "(FORM)", nor was it propagated by a RAISING

clause.

Since the caller of the procedure could not have anticipated that the

exception would occur, the current program is terminated.

The reason for the exception is:

The program "SAPLCCMA" contains the CALL FUNCTION statement.

The name of the function module to be called is "ACTION BOX Z".

No function module exists with the name "ACTION BOX Z".

All function modules are listed in the Function Library (SE37).

-

Possible reasons:

a) Wrong name specified. Pay particular attention to

upper/lower case and underscores ("_").

or

b) Transport error

c) In the case of an enqueue/dequeue module,

the lock object may not have been activated

(ABAP/4 Dictionary).

Please provide your advice to resolve the above message.

Thanks for the consideration.

Regards,

Suma.

[peter_atkin]

Looks like function module ACTION BOX Z does not exist

Check SE37

PeteA

[suma_nalluri]

Dear Sir,

As per your advise i have updated in se37 on spite of that i am encountering a message like When determinong the action box configuration profile for agent .

Message no : CIC015.

Please advise to resolve this.Thanks for consideration.

Regards,

Suma.

[Former Member]

Put a break-point in the code of the include LCCMAF01 FORM CALL_CCONT_CREATE. Check which one the function modules is missing. You will see its name in the dump. In all probability some generation of the dynamic classes and function modules was not correctly generated or if this is happening not in DEV but in Q or P, then you must have created it as a local object and not transported. Also check if there is anything inactive.

[Former Member]

Hi Suma,

Try to assign SAP std action box under configuration.

Have you configured all steps that all are associated with the CIC0 screen config.

Give me the clear picture, so that i can help you o solve the problem.

[suma_nalluri]

thks