2012 Jul 09 1:59 PM
hi dear gurus...
the following dunning activity error is not proceeding to my further activities can any one share their ideas on this one.
i executed fpva dunning proposal system updated my dunning history and in my dunning activity fpvb following error is displaying in logs box.
can any one give a helpful information on dunning activity parameters out put device.
Output device is not specified in the parameters
Message no. EK371
Diagnosis
You did not specify an output device in the parameters for the dunning activity run. The system cannot create an application form.
System Response
The dunning activity run is cancelled.
Procedure
Enter an output device in the print parameters for the dunning activity run.
can any one explain this ..........
thanks..
honey..
2012 Aug 03 4:34 PM
Hi,
This appears to be an issue with the allocation of a printer during batch execution of the Dunning Activity run.
Perhaps yuo should check with Basis/Batch operations if they are (or not) specifying any default output device when running the batch run.
Check the User defaults for yourself (or the person running FPVB) in System->User Profile->Own Data. You should have a default output device specified in your defaults tab.
I hope this helps.
Ivor M.
2012 Jul 12 9:28 AM
Hi Honey,
I suppose the dunning activity that you are trying to run for the accouny is some kind of dunning notice.
Check the following Config path-
IMG->Financial Accounting ->Contract Accounts Receivable and Payable->Business Transactions->Dunning->Configure Dunning Activities
You need to give an application form against the dunning activity which you are using to generate the dunning notice.
Hope it helps
Thanks,
Amlan
2012 Jul 12 10:11 AM
Hi,
Like Amlan mentioned go to config path. and mention the form for correspondance there, which you must have defined in print work bench of contract account R/P ( Tcode EFRM ).
menu path for print work bench.
Contract Accounts Receivable and Payable-Basic Functions-Print Workbench-Define application forms.
hope this helps
Regards
Girish
2012 Jul 26 6:31 PM
Please upload the screenshots of the application log (with setting '4' - additional information) for the proposal run and for the activity run.
regards,
K
2012 Aug 03 4:34 PM
Hi,
This appears to be an issue with the allocation of a printer during batch execution of the Dunning Activity run.
Perhaps yuo should check with Basis/Batch operations if they are (or not) specifying any default output device when running the batch run.
Check the User defaults for yourself (or the person running FPVB) in System->User Profile->Own Data. You should have a default output device specified in your defaults tab.
I hope this helps.
Ivor M.