Payment document reversal at the time of invoice reversal

[Former Member]

Hi,

We are facing a problem of payment document getting reversed at the time of invoice reversal in FICA in IS-U. We had raised a query with SAP twice and they had asked fro two notes to be applied. But still it is not working. Has anybody faced such a problem in IS-U or can anybody suggest any solution for this.

Thanks in advance.

Regards,

Purab Shah

[Former Member · Accepted solution]

Hello,

Assuming that you have created Invoice I1, Payment P1..creating a clearing doc C1. Assuming that you are reversing I1, as this has already a clearing doc, it shud not allow you to reverse the Inv doc I1 directly unless u reset the C1 doc thus resulting in I1 & P1 become open items..Right???

This is standard SAP..I guess you may be facing this prblm for BB based Invoices??? In that case, I wud suggest to refer to SAP again till you get a solution...

Hope this helps.If this is not what you are looking for, do elaborate the prblm

Rgds

Rajendra

[Former Member]

Hi,

Thanks for your reply. The user is using the t-code EABICO for reversing the invoice which is resulting in the reversal of the payment document which should not happen as the clearing document has not been reset. SAP had instructed the notes 920467 & 965639 to be applied but inspite of applying the notes the problem still persists. The effects of the problem are:

1) the customer does not get tge credit of the payments he has made.

2) due to reversal bank reconciliation is not possible.

Kindly advise.

Thanks,

Purab