Outgoing payment methods in CRM 7 webUI is not inline with CRMC_BUAG_PAYM

[former_member199199]

Hi,

We have requirement to set up outgoing payment at FICA document level for refund purpose.

Currently this is feasible using FPE2 transaction in ISU.

However, we have the requirement to have this option in CRM 7.

In CRM 7, the navigation of setting up outgoing payment at document level is :

Account Balance -> Account Balance Overview -> item display -> More -> Outgoing Payment.

But, in the dropdown of payment method in that screen, I am getting only below options.

Outgoing Payment via Bank

Outgoing Payment via Payt Card

I checked the configuration of payment methods in my Country code both in CRM and ISU and there EFT, CCard and Cheque refunds are already configured as outgoing payment method. This is the configuration of CRMC_BUAG_PAYM.

Any suggestion as how I can populate those details in this CRM 7 WebUI dropdown ?

Thanks in advance.

Regards

Bodhisattwa

[former_member199199 · Accepted solution]

Found this configuration in ISU.

Also, refreshed the shared memory area for FICA in CRM SPRO. Now the issue is resolved and it is displaying correctly in CRM 7.