Online payment through portal - FICA

[Former Member]

Dear Experts,

I am having the requirement to post the customer payment through CRM to FICA. I would like to know, is there is any functional

module to post?. Is there any other standard way forward to post the online payment in sap FICA?.

Thanks

Aswin

[Former Member]

Hi Aswin,

Please review http://help.sap.com/saphelp_crm70/helpdata/en/80/df4340500a0272e10000000a155106/frameset.htm.

I think it will be helpful for your requirement.

Also http://help.sap.com/saphelp_crm40/helpdata/en/38/8a7bf8e089488489d4573b4e512c92/frameset.htm

for Customizing Settings for Service Contracts in CRM.

regards,

David

Edited by: David Tonade on Feb 1, 2012 1:50 PM

[william_eastman]

Aswin:

Standard function is available for accepting payment in the ICWC. These payments would be accepted when customer provides their bank (or credit card) info and a direct debit/EFT transfer is executed later as subsequent process. Please see the CRM overview document provided in the sticky thread at top for more information.

regards,

bill.

[Former Member]

Dear All,

Thanks a lot for both of you for sharing the valuable things.

Thanks

Aswin