Note to payee: Display of text

[Former Member]

Hi Experts,

I have a situation where while performing refunds, we need to display text of the document (OPTXT field) in note to payee.

I have done the necessary config. but the issue is when there is one item without any sub-items to be refunded the text is displayed fine but in case there are multiple items to be refunded and we put the text in any one of the credit item to be refunded then the text is not displayed in note to payee.

Or in case there is an open item to be refunded with several sub-items and we put the text in OPTXT at document level in any one of the sub-items the text is not displayed in note to payee.

Has some one come across this same issue, can someone help.

Thanks in advance.

Priyanka

[AmlanBanerjee]

Hi Priyanka,

Check Transaction OBPM2.

This contains the structure of the Note to payee for different payment medium formats.

Can you check whether there is something maintained in here for the payment medium format that you are using.

Hope it helps...

Thanks,

Amlan

[Former Member · Accepted solution]

The issue is resolved.