2016 Feb 03 5:35 PM
Hi all,
what is the best practice for installing MCF in combination with CRM and IS-U regarding data replication between both systems? If one for example wants to retrieve/change information about a business partner: Which system would be called? I am wondering if a deadlock/foreign lock situation could occur when MCF changes business objects simultaneously in both systems.
Has anyone experience with this kind of problems or best practices how to avoid it?
Many thanks in advance!
Kind regards
2016 Feb 03 6:01 PM
Peter:
Please have a look at the multichannel help on sap.com You should find there that the replication is not an issue. Changes are only updated in one system which is based on logic defined by SAP.
regards,
bill.
2016 Feb 03 6:16 PM
Hi Peter, you can choose which system could be the leading for you. In our UI templates CRM is the leading system. If you prefer to use IS-U as a leading, it is also possible and some customers choose that. If there is a lock in object in CRM, which is being modified from MCF, there will be an error message. If there is a lock on object in ERP, but MCF updates CRM object, well the Bdoc replication has to take care of it, and eventually it will get replicated.
Yevgen