2016 Jul 12 11:27 AM
HI All,
we got a lot of clearing cases (See attachment EMMACL.JPG).
As the reason of all clearing cases is identical we would like to process all single cases at ones (with the process method shown in attachment Single Clearing Case.JPG)
Could pls somebody tell me ow to achieve this?
Thanks
Regards
Mario
2016 Jul 12 1:15 PM
Hi Mario, how about the following approach:
Best Regards, Yevgen
2016 Jul 12 1:15 PM
Hi Mario, how about the following approach:
Best Regards, Yevgen
2016 Jul 12 1:25 PM
Hi Yevgen,
are you sure. I started the reports as you told.
I cannot see any button to process clearing casess in mass
see screenshot
Regards
Mario
2016 Jul 12 1:34 PM
Sorry i was wrong. Here is the documentation that should help you.
2016 Jul 12 2:42 PM
You have to have marked the processes assigned to the case category as 'auto'. In your case screenshot, i can see that this case category is not set up in that way. After a process is marked as 'auto' then the transaction will perform the actions as Yevgen has indicated.