Link notification to a service order

[Former Member]

Hi Experts.

I have a requirement that we need to link an existing isusmnotification to a service order. the standard only allows to create an new notification from the order BUT NOT TO LINK AN EXISTING NOTIFICATION ALREADY CREATED IN THE SISTEM.

Am appreciate any help in advance.

Regards

Nicolas

[chaiphon]

Hi Nicolas,

I am not sure about the standard way of linking it but in our system, we use Sort field of service order to link between service order and notificaion.

We built the process to automatically put the notification number into sort field of service order and develop custom tab in notification to show all service orders linked to that notification order.

Hope it help,

Chaiphon

[former_member707553]

Hi Nicolas,

Have you checked the customizing settings for the order type? There should really be no problem with this. look under PM - maintenance processing - functions of order types - define notification and order integration.

For your order type, leave the notification type blank (otherwise it creates the notification from the order). And you need to choose whether you link the notification to the order header or the operations.

Now look at the Objects tab in the order. You should be able to enter the notification number there.

The same functionality is also available as a BAPI (BAPI_ALM_ORDER_MAINTAIN).

Does this help?

Cheers - Pim