2013 Jan 08 10:52 AM
Hi Experts,
In our process, if a customer comes for 3-phase meter connection or if he wants to change his meter by 3-phase meter. this time we need approval from different department. on the basis of approval 3-phase meter is installed. we are doing this process mannully.
Now client wants that this process should be done in the system.
Kindly suggest me how to do it?
Regards,
Priya
2013 Jan 09 11:05 AM
Hi,
Hmmmmm I would do it this way. In SAP Enchancment E07 (smod/cmod) I would implement first FM (EXIT_SAPLE30B_001 - "Device replacement: Permissibility check"). There I would check if this is type of change that you mentioned. If yes then I would show message box like "Change was sent to approval", reject change and I would start a simple workflow in which responsible person should decide what to do next.
It's not too beautiful solution, but that would be my first idea.
Best Regards
Marcin Cholewczuk
2013 Jan 09 11:05 AM
Hi,
Hmmmmm I would do it this way. In SAP Enchancment E07 (smod/cmod) I would implement first FM (EXIT_SAPLE30B_001 - "Device replacement: Permissibility check"). There I would check if this is type of change that you mentioned. If yes then I would show message box like "Change was sent to approval", reject change and I would start a simple workflow in which responsible person should decide what to do next.
It's not too beautiful solution, but that would be my first idea.
Best Regards
Marcin Cholewczuk
2013 Jan 10 5:25 AM
Hi Marcin,
Very thank you for reply.
If it is a new connection case, then in this case shall we create new notification having different-2 status so that it will be change by department wise who will approve the 3 phase connection.
Scenario: For 3 phase connection, there are N number of approval required. this time they are doing manually on paper. It should be completed in the system.
Regards,
Priya
2013 Jan 11 4:39 AM
Hi,
You can create different notification type for 3 phase connection & assign user status profile with required number of approvals. you can assign authorization key in user status. Create that number of authorization keys & assign in different user status. you can restrict the authorization to change user status based on autho. keys.
you can create user status with following path:
plant main & customer service -> master data in PM & CS -> Basic setting ->Define user status.
May be this help you.
Regards,
harshal