IS-Utilities on CRM

[sujit_sharma]

Dear All,

I've got a requirement from our CRM team that IS-U should be deployed on CRM too. We have this activated in ECC already.

I want to know is it really required to deploy IS-U on CRM or we can do some integration CRM with ECC for IS-U.

What is the best practice ? Tried to search but couldn't understand clearly those. This is my first IS-U implementation.

Please help.

Thanks in advance,

SUJIT

[Former Member · Accepted solution]

Hi Sujit,

SAP IS-U lives in SAP ECC6. The way SAP CRM integrates to SAP IS-U is via middleware and replication. There are specific Utilities functions that live within CRM and utilise that replication to ECC.

Here is an existing SCN link that may be of help:

There are several cookbooks in the SAP Service Marketplace under SAP CRM for Utilities. Of which it it is noted in that hyperlink.

And for the Help Portal with the release, master and installation guides: SAP for Utilities – SAP Help Portal Page

Regards

Zane

[sujit_sharma]

Thanks Zane.