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Invoice reversal - problem with user name in "created by"

Former Member
0 Kudos
234

Hi Experts,

I have below problem when invoice is reversed -

if the user name who created invoice is X and invoice is reversed by user Y ,

Then the reversal document which gets created gets user name-'Created by" in ERDK as X

This should be Y.

Any idea why this happens ?

Regards,

Nachiket

1 ACCEPTED SOLUTION

william_eastman
Product and Topic Expert
Product and Topic Expert
5 REPLIES 5

Former Member
0 Kudos
200

Hello,

The first document which was created by X- will show as it is.

Check the column Changed BY- where you should see the user Y in field " Changed By", with the reversal date in field "Rev. Date".

Hope this helps you out.

Regards

Sachin

0 Kudos
200

Hi Sachin,

I can see the "changed by" correctly.

but I am facing issue when a reversal document gets created , its " created by" is shown as X instead of Y.

when user Y reverses the invoice in EA13

Regards,

Nachiket

0 Kudos
200

Hello,

Can you attach the screenshot; if possible.

Regards

Sachin

william_eastman
Product and Topic Expert
Product and Topic Expert
0 Kudos
201

0 Kudos
200

Thanks William!

The note worked.