How to track Service Order Status Change (IW31/IW32).

[Former Member]

I have a requirement to send the customer an Email if the status of service order has been changed say from unconfirmed to confirmed. So i have to find out whether the status of the service order has been changed on the current date.

As per my understanding, Changes corresponding to any object are stored in tables CDHDR and CDPOS if the change document creation is enabled for that object. But in case of service order status, the changes are not being captured in these tables because change document creation is not enabled for the data element (J_STONR) of service order status.

Anyone having any knowledge about it please help me.

Edited by: Gagan Garg on Feb 23, 2009 6:52 AM

[Former Member]

Hi,

Status-changes are saved in the table JCDS. Maybe you find there the answer.

regards

Markus

[Former Member]

Hi,

Thanks for your reply. I have found out the way to track the service order changes. Function module STATUS_READ_MULTI can be used for the same. Pass service order number in OBJNR_TAB and the change document for status is returned in JCDS_TAB