How to make visible Loyalty Management in Utilities?

[Former Member]

Hi All,

I want to integrate the Loyalty Program Search into the Account Identification Screen of Business Role UITL_IC. The problem is that whatever I do there is no way to make it visible (see attachment 1_Account_Identification).

This is what I did until now:

1. Activiation of all relevant business functions.

2. Creation of a Account Identification Profile where the object component is MSHICIDENT (see attachment 2_Customizing)

3. Assignment of the Account Identification Profile to the Business Role Z_UTIL_IC (copy of UTIL_IC) (see attachment 3_Assignment)

What else I have to do here? Maybe in Utilities it is not possible to integrate loyalty management?

Cheers,

[Former Member]

Hi All, SAP just has answered that for SAP CRM Utilities no Loyalty Management in SAP Standard exists. I will close this thread.

Can no close the thead...anyway its solved.