How to handle the reversals of billing document(FPPCDS) for the credit card payments

[Former Member]

Hi Experts ,

For my client business process, when multiple B.P's made payments through Web(one time credit card payment through biller direct) the payment method gets updated on the items and through payment run (FPY1) the open receivables are cleared. After that billing document is generated through FPPCDS(settlement document/a single billing document is created based on card type) . Now if I want to reverse the partial amount of the  billing document what would be the best possible way to handle this situation.

Thanks & Regards

KRG

Message was edited by: KRG RAKESH

Message was edited by: KRG RAKESH

[william_eastman]

Why would you reverse the billing document?  And reversal is always for the full amount, and can never be partially executed.  Please clarify your scenario and requirements.

[Former Member]

Hi Williams ,

Thanks for your response .The current  scenario at my client location is , once the settlement document is created for the credit card payments the file is send to XI PAY and from there  finally send to the bank. But for some reason the file from XI PAY the amounts are not reconcile with the settlement/billing document  due to this the actual balance in the bank account is less than in SAP.  

Thanks

KRG