Fpy1 not clearing open items

[Former Member]

hi Friends,

Whenever i run FPY1 to refund SECURITY DEPOSIT (After successful completion of Refund Request)

the job completing successfully but It's not clearing Open Items.

Please Let me know the solution

Regards

Ranjith goud

[william_eastman · Accepted solution]

Ranjith:

What does the application log say?  If that does not provide enough info, then change the log settings to 'additional information' and also choose all of the checkboxes.  That will provide you with details about the cause for the problems.

regards,

bill.

[Former Member]

Hi William Eastman

The Application log saying

[william_eastman]

The log tells you EXACTLY what the problem is.  Did you read it?

the lines about 3 or 4 form the bottom give exact info on why the transaction did not successfully process: Business partner does not have post office bank details - which is required for method C - and so it fails.

[Former Member]

Hi Williams

Thank you very much              

[AmlanBanerjee]

Hi Ranjith,

Assuming the FPY1 settings are correct and working perfectly fine, check whether the security deposit refund amount has any clearing restriction set against it or not.

Say if the refund amount has a restriction of 2 or 8, then it will not be picked for refund.

Hope it helps..

Thanks,

Amlan

[Former Member]

Hi Amlan Banerjee,

There is no clearing restriction for Security deposit refund ammount

Thanks,

Ranjith

[Former Member]

Hey,

If you want to clear the items manually then go to transaction FP06 (Account maintainance ) ,enter the BP and CA -> Select the items to be cleared -> Save .

The corresponding items will be cleared.

Thanks,

Manoj

[former_member193025]

hi manoj,

Through FP06 we can't clear or process refund the customer amounts as per my knowledge because this is related to refunding the money.

Thanks,

cherry.

[former_member193025]

hi ranjith,

can you post your fpl9 screen shot after run fpy1.

Thanks,

Cherry.

[former_member215295]

HI Ranjith,

When I checked your screenshot there are couple of warnings about address, make sure the settigs at payment method level are correct

IMG > Financial Accounting > Contract AR AP > Business transactions > Payments > incoming/outgoing payment creation > Define payment methods

Go to your payment method and there will be some fields under required master record specifications see if you unticked the postcode, address not required fields once you check them you should be able to run the payments

Or else check the table DPAYP will tell exactly tell you the exception and text associated with it.

Thanks,

Vikram

[Former Member]

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