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Facing problem in Bill correction from CRM 7.0

Former Member

‎2012 Mar 16 8:40 AM

0 Kudos
140

When i try do a bill correction from CRM its throwing error -reversal reason is not maintained in transaction EABILCORR . Please help

1 REPLY 1

ivor_martin
Active Contributor

‎2012 Mar 16 7:34 PM

0 Kudos
96

Hi,

Check your IS-U configuration "Maintain Bill Correction Control". Its in the Billing Execution->Billing Reversal IMG path.

Here ensure that the Invoicing and Billing reversal reasons are actually valid (they have to be chosen from the proposed reasons).

There are 2 tabs in this config. The one that affects CRM is the Remote function call config.

I hope this helps.

Regards,

Ivor M.