2009 Nov 17 2:45 PM
Hello,
In my billing schema, I am using different rates according to internal scales. For example If the water consumption is over X, the customer is billed rate Y for the consumption until X and rate Z for the rest.
Through presorting and main/sub I am creating document with two items during invoicing. one for rate Y and one for rate Z.
My problem is when there isn't any consumption for rate Z (for example), I get something wrong in FPL9. I get a regular row with no amount.
Something knows how to do in order to neutralize this row and not to show it. The solution can be through schema change, invoice customization...
Thanks,
Ben
2009 Nov 18 5:17 AM
Ben:
You can utilize the show/hide zero clearing feature via the menu path.
regards,
bill.
2009 Nov 19 4:06 PM
Ben,
It might be because the tax code is different in the billing rates config.
Please check and let me know.
Thanks,
Sai