2012 Dec 05 3:13 PM
Hi Guys,
I need to bill a flat rate customer (no device, only operands QUANT and QPRICE in the installation facts) for the period 2012.01.01-2012.01.10, but when I run EASIBI i get the following error message: No rate was found for the period 2012.01.01 to 2012.01.10 (Message no. AJ055). I checked the rate determination and it is valid from 2012.01.01-9999.12.31, so this cannot be the problem. Please help me with the solution.
Screenshots:
EASIBI:
error message:
Rate determination:
Please let me know if you need further details.
Regards,
Balazs
2012 Dec 05 3:50 PM
Hi Balaza,
Have you maintained Rate Type - 1007 in the installation facts ?
If not, Please maintain the Rate Type and the check.
Hope it solves your problem.
Cheers,
Rajesh
2012 Dec 05 3:50 PM
Hi Balaza,
Have you maintained Rate Type - 1007 in the installation facts ?
If not, Please maintain the Rate Type and the check.
Hope it solves your problem.
Cheers,
Rajesh
2012 Dec 05 4:22 PM
2012 Dec 05 4:52 PM
Hi Balazs,
Create a operand type rate type with value 1007 in the installation facts.
Thanks,
Rajesh
2012 Dec 06 12:39 PM